Frequently Asked Questions
- Frequently Asked Questions
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To schedule online, you can simply click on Book Today button and fill out some information about what type of cleaning you need, your address (or service location) and your preferred date/time of service. We will make sure we have a professional provider available, and send you a confirmation.
We ask your credit card information simply to book your appointment. We will charge you when the service is complete.
We will arrive at your home equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. However, if you have specific requests for cleaning products, please let us know ahead of time!
All of our service providers are carefully selected to meet the standard and integrity of service we guarantee to provide each and every customer.
Yes you may reschedule or cancel your appointment for free up to 24 hours BEFORE your appointment time. After that, you will be charged 25% of your quote. We suggest you look for our email and text reminders, and make sure you make necessary adjustments to your booking on time!
We charge a flat rate based on the services you requested. The factors that we charge are size of house (square footage), type of service (deep clean, move in/out, etc), and other external factors such as pets. All of these together will total your expenses.
Deep Cleaning is very thorough so we recommend about every 3-4 weeks for an average household Basic Cleaning isn’t as thorough and should be done about every 1-2 weeks, depending on different factors such as kids, pets, etc.
